For DSO’s
Digital, Data & AI Development for DSO’s
Turn fragmented data into clear decisions – across every site.
Most DSO’s don’t have a performance problem.
They have a visibility problem.
Data lives in silos. Definitions vary by practice. Reporting arrives late.
So leaders manage the group through spreadsheets, gut feel, and outdated snapshots.
That’s where EBITDA leaks.
And that’s where we come in.
The problem: “EBITDA” isn’t enough if you can’t explain it
In diligence, the questions are predictable:
- Is EBITDA consistent month to month – or smoothed by timing and accounting noise?
- Can you reconcile management accounts to cash, bank, and balance sheet?
- Can you split performance by site, clinician, and treatment type?
- Are associate pay, payroll, and lab costs allocated correctly?
- Are central costs consistently treated across sites?
- Can you defend your add-backs with evidence?
If the answers are unclear, valuation gets compressed, deal timelines slip, and financing gets more expensive.
What we build:
Institutional-grade finance for dental groups
This service is designed for DSOs that want reliable EBITDA tracking and an investor-grade reporting backbone – built to scale across geographies.
1.
One Source of Truth Across the Group
We unify data from your core systems into a single, reliable layer – so every KPI means the same thing in every clinic.
2.
Faster, Better Decisions
Real-time dashboards and automated reporting reduce lag, remove manual effort, and make performance visible before issues become expensive.
3.
Operational Control at Scale
We surface variance by site, clinician, specialty, chair, and channel – helping you standardise what works and fix what doesn’t.
4.
A Stronger Investor Story
Cleaner data, defensible metrics, and credible reporting builds trust with banks, buyers, and PE – and supports higher multiples.
What We Build
Executive Dashboards for DSO Leadership
A single view of the group – built around the numbers that matter to value creation:
- Revenue, utilisation, and capacity by site
- Contribution and margin by specialty and clinician mix
- Patient pipeline, conversion, cancellations, and rebooking
- Marketing performance and ROI by channel/location
- Procurement, labs, and supplier spend visibility
- Cash, working capital, and forecasting views
- Site league tables, variance alerts, and trend tracking
Site & Practice Manager Dashboards
Operational dashboards designed for local action:
- Chair time, appointment book health, DNAs, cancellations
- Treatment plan conversion and follow-up effectiveness
- Hygiene utilisation and recall performance
- Patient experience signals and bottlenecks
- Daily/weekly priorities driven by live data
Finance & Performance Reporting Infrastructure
We standardise the backbone so reporting becomes credible and scalable:
- KPI definitions and group-wide reporting standards
- Chart of accounts mapping and consistency by site
- Automated management accounts packs
- Budgeting, forecasting, and scenario modelling
- EBITDA bridge reporting (what’s recurring vs what’s not)
Custom Software to Remove Repetitive Work
When dashboards reveal the problem, automation removes the friction:
- Workflow tools for follow-ups, conversions, and patient reactivation
- Task routing and escalation for operational issues
- Automated data QA (flagging missing/incorrect inputs)
- Procurement and supplier analytics workflows
- Practice-to-HQ reporting automation without spreadsheet chasing
AI Layer for Decision Support
We develop AI features that help teams interpret the numbers – not just view them:
- Performance anomaly detection (what changed, where, and why)
- Forecasting models (capacity, revenue, staffing pressure)
- Intelligent segmentation (patients, clinicians, sites, cohorts)
- Natural-language Q&A over your dashboards (“What drove the drop in conversion last week?”)
- Opportunity spotting (under-utilised capacity, pricing leakage, mix shifts)
How We Deliver (Without Disrupting Clinics)
Discovery & KPI Blueprint
We align on the outcomes, define the KPIs, and map where the truth currently lives.
Data Foundation
We connect sources, clean the data, standardise definitions, and build a reliable reporting layer.
Dashboard MVP
We ship an initial executive dashboard quickly – then iterate based on how leadership actually uses it.
Automation & AI Add-Ons
Once the foundations are solid, we automate recurring work and add AI features that drive action.
Rollout & Adoption
We support implementation across the group with training, documentation, and governance so it sticks.
Security & Governance
DSO data is sensitive. We treat it that way.
We build with a “secure by design” approach, including access controls, auditability, and clear governance around data ownership and usage — aligned with the standards DSOs and investors expect.
The Outcome
A DSO that:
- Sees performance clearly across every site
- Acts faster with less manual reporting
- Improves utilisation, margins, and conversion through visible levers
- Produces investor-grade reporting with confidence
- Builds a scalable operating system — not just a collection of clinics
Visibility becomes control. Control becomes value.
Fancy Getting Started?
If you want unified dashboards, cleaner reporting, or AI-led insight across your DSO, we’ll help you build the right system — tailored to your group, your KPIs, and your growth plan.
Or give us a call:
UK
(+44) 20 7100 8788
US
+1 (929) 542 1710
India
(+91) 011 4759 7224
Get in touch to discuss your current stack, reporting pain points, and what “one source of truth” should look like for your DSO.