- When to expand beyond finance/admin into marketing, HR, IT, AI.
- Governance and quality control.
- Real stories of firms scaling their GCCs.
Questions
- Why do most firms start with finance/admin functions when building a GCC?
- When is the right time to expand into HR, IT, marketing, or AI teams?
- How do you maintain governance and quality control as your team scales offshore?
- What are the success stories of firms that grew from a pilot to a 30-person GCC?
- How do firms keep UK staff engaged and aligned as the offshore team grows?
Q&A prompts
- Where do you see the biggest growth opportunities for offshore support in your firm?
- What’s your biggest fear about scaling an offshore team, and how can it be managed?