Global Capability Centers (GCC) Set-Up for Dental Service Organizations (DSO)
We help DSOs earning $1M+ build their own cost-efficient Global Capability Centres (GCCs) in India, so they can scale non-clinical ops and reinvest into growth.
Cut Costs. Scale Faster. Keep Control.
Running multiple practices is expensive. Different operating procedures for billing, payroll, AR/AP creates confusion and duplication of efforts.
Imagine running all your non-clinical functions like marketing, finance, HR, billing etc with a fully controlled, compliant team at 40–60% lower cost. Leaving you more margin to reinvest into what matters most – more patients and better growth.
We can help you set up your own offshore team in India to run your non-clinical functions in 90 days, without outsourcing.
As a trusted partner for dental service organizations across the globe, we specialize in delivering unparalleled solutions for your accountancy and back-office requirements.
Our Global Capability Center Solution
Instead of outsourcing your work or hiring expensive internal resources, building an offshore global capability center keeps your team fully controlled, fully compliant and dedicated to you.
By setting up your own GCC, you can save time, money and resources on:
- Finance & Billing → Insurance claims, collections, payroll processing
- Marketing → Patient lead gen, digital ads, content, reporting
- HR/Admin → Recruitment, onboarding, compliance admin
- Accounting → Bookkeeping, AP/AR, reconciliations
With a GCC, you save 40–60% on staff and administrative costs while keeping control (unlike outsourcing).
With our 90-Day GCC Setup, we’ll help you:
- Incorporate your own legal entity in India
- Set up office space & secure IT systems
- Hire & train finance, billing, HR, and marketing staff
- Integrate with your UK HQ operations
- Go live in 90 days
How Dental Groups and Dental Service
Organizations (DSOs) Can Boost their Valuation with a GCC
In this in-depth article, we take a look at how a GCC can help dental groups and DSOs expand operations, improve efficiency and save money.
Why Choose a Samera Global Capability Center for your DSO
We not only own and operate our own DSO, we built our own GCC with 40+ staff supporting finance and marketing functions. We’ve already helped accounting firms launch theirs. Now, we’re helping DSOs who want to built their own international GCCs.
If you don’t get your first 3 hires in 60 days, we refund your setup fee. We only take 3 DSOs per month to ensure quality delivery.
Cost Efficiency
Our GCCs for DSO’s in India offer a significant advantage with huge cost savings. Gain access to a highly skilled workforce without compromising on quality, while enjoying cost-effectiveness that positively impacts your bottom line. We all know lower head office costs lead to greater EBITDA, which ultimately impacts valuation of the DSO.
Skilled Talent Pool
Our business began over 20 years ago, helping dentists across the UK. Since then we have grown significantly and built a global talent pool based in India that understands Dentistry and DSO’s.
Our Indian team boasts a rich pool of talented professionals with expertise in accountancy and back-office operations for DSO’s. Our GCCs tap into this vast resource, providing you access to a workforce equipped with the latest industry knowledge and skills.
Technology Infrastructure
Stay ahead in the digital age with our state-of-the-art technology infrastructure. Our GCCs leverage cutting-edge tools and technologies to ensure seamless and efficient accountancy and back-office processes.
Scalability
Whether you’re a growing DSO or an established enterprise, our GCCs offer scalable solutions tailored to your specific needs. Scale up or down effortlessly, ensuring flexibility in adapting to changing business demands.
What We Offer
1
Accountancy Services
From bookkeeping to financial analysis, our GCCs provide comprehensive accountancy services for DSO’s. Benefit from accurate, timely, and transparent financial reporting to make informed business decisions.
2
Back-Office Operations
Streamline your back-office functions with our efficient and reliable services. We handle tasks such as data entry, document management, payroll processing, Dental Associate Pay and more, allowing you to focus on your core business activities.
3
Compliance Management
Navigate the complex landscape of regulations and compliance effortlessly. Our GCCs ensure that your organization stays compliant with local and international regulations, minimizing risks and enhancing corporate governance. We can cover most countries where DSO’s operate from.
4
Data Security and Confidentiality
Rest easy knowing that your sensitive data is in safe hands. Our GCCs prioritize data security and confidentiality, implementing robust measures to protect your information against unauthorized access or breaches.
The 90-Day Roadmap
1
Initial Consultation
We start with a deep-dive conversation to understand your business goals, priorities, and vision for the GCC. This helps us carry out feasibility study and design a model that aligns with your strategy.
2
0-30 Days
Strategy & Blueprint
We map your GCC from the ground up:
- Define scope (Associate Pay, Marketing, Appointment Management & Follow Up, Bookkeeping, Payroll, AR/AP)
- Choose the right entity & city (Bengaluru, Pune, Hyderabad,Hybrid)
- Appoint a local director & site lead
- Shortlist office spaces and IT vendors
- Draft HR & compliance policies (data security, code of conduct, leave policies)
By Day 30, you’ll have a clear blueprint + leadership in place.
3
31-60 Days
Incorporation & Infrastructure
We make your GCC official:
- Register your Pvt Ltd entity (PAN, GST, EPF, ESIC, Professional Tax)
- Open bank accounts & onboard a compliance CA
- Secure your office (leased/managed/coworking)
- IT & security stack live (firewalls, VPN, laptops, cloud accounting software)
- Begin hiring people and support staff
By Day 60, your entity + office + IT + first hires are ready.
4
61-90 Days
Go-Live & Integration
We bring your GCC to life:
- Associate Pay, Marketing, Appointment Management & Follow Up, Bookkeeping, Payroll, AR/AP
- KPI dashboards in place (SLA, TAT, error rates)
- Weekly governance calls with UK HQ
- Cross-border culture alignment (holiday calendars, team-building, integration)
- Compliance framework active (POSH, tax filings, PF/ESIC tracker)
By Day 90, your GCC is fully operational and integrated with HQ.
5
Ongoing Support
Once your GCC is live, we provide continuous support – performance tracking, optimisation, and scaling opportunities – so your centre grows with your business.
Our GCC packages for DSOs
FEASIBILITY PACKAGE
GCC Potential Assessment
Who it’s for:
Businesses exploring whether setting up a Global Capability Centre (GCC) in India makes strategic and financial sense.
Inclusions:
- Market research on talent availability, cost structures, and infrastructure
- Risk assessment: legal, tax, compliance, and geopolitical considerations
- Financial modelling: projected savings and ROI
- Recommended GCC strategy (functions to start with, scale-up roadmap)
BASIC PACKAGE
Entity Setup
Who it’s for:
Startups and SMEs that want a simple, compliant presence in India.
Inclusions:
- Business structure advisory (Pvt Ltd, LLP, etc.)
- Drafting Articles of Association (AOA) and Memorandum of Association (MOA )-Company bylaws
- Digital Signature certificate (DSC) and Director identification number (DIN) set up
- Legal incorporation & ROC filings
- FEMA Compliance- FDI declaration by Filling FC-GPR at RBI portal
- PAN, GST, bank account setup
- Compliance checklist & initial advisory-up to Form INC 20A
Outcome:
A legally established Indian entity ready for operations.
GROWTH PACKAGE
Entity + HR & Talent
Who it’s for:
Companies that need a presence + the right team to kickstart operations.
Inclusions:
- Everything in Basic Package
- End-to-end recruitment across roles (Tech, Ops, HR, Finance)
- HR policy creation & registration with labour laws
- Payroll management and employee benefits-Intro to Zoho & coordination with Zoho team
- Initial infrastructure support (office space advisory)
Outcome:
A fully registered entity with an operational team on the ground.
ENTERPRISE PACKAGE
Full GCC Setup
Who it’s for:
Mid-large businesses seeking a Global Capability Centre (GCC) in India.
Inclusions:
- Everything in Growth Package
- Office setup (lease, design, IT infrastructure)
- Cross-border operational alignment with HQ
- Multi-department team buildout (Tech, Product, Marketing, Finance, etc.)
- Data security, legal, and tax frameworks- Meeting with the compliance officer/Indian CA
- Ongoing operational management OR BOT (Build-Operate-Transfer)
- Cultural Alignment & Engagement – Cross-Cultural Training, Leadership & Values Integration, Engagement programs to build a strong, connected culture
Outcome:
A turnkey GCC delivering multi-functional value from Day 1.
CUSTOM/B2B OUTSOURCING PACKAGE
Build Your Own
Who it’s for:
Businesses with unique needs.
Options:
- Customer support
- Marketing
- Content writing
- Full finance function set up including Accounting, Bookkeeping + VAT, YE + Corporation Tax, PTR
- AR/AP
Contact us and let’s start building something!
Use the form to get ahold of us.
Or give us a call:
UK
(+44) 20 7100 8788
US
+1 (929) 542 1710
India
(+91) 011 4759 7224
Curious about how we can support your business? Share your info below, and we’ll reach out to explore how Samera Global can help.