At Samera Global, most of our services are delivered digitally (such as event confirmations, tickets, and training resources). We do not typically ship physical products unless explicitly stated.
1. Event Registrations & Services
- Upon successful registration and payment, you will receive a confirmation email with details of your booking.
- Event access details (venue address, virtual meeting links, or joining instructions) will be delivered electronically to the email address provided at checkout.
- Please ensure your email address is entered correctly when registering.
2. Digital Materials
- If your service includes digital content (e.g., presentations, recordings, or resources), these will be delivered via email or made available through a secure online platform.
- Delivery is typically immediate or within 24–48 hours after the event/service, unless otherwise specified.
3. Physical Products (if applicable)
- On occasions where physical products (such as printed materials, merchandise, or event kits) are provided, shipping timelines and charges will be clearly mentioned at the time of purchase.
- Delivery times vary depending on your location, typically 5–10 business days within India / UK (depending on your base), and may take longer for international addresses.
- Any applicable shipping costs, customs duties, or taxes are the responsibility of the customer.
4. Delays
- While we strive to deliver on time, unforeseen delays (such as courier issues, strikes, or events outside our control) may occur. In such cases, we will notify you promptly.
5. Contact Us
For any queries regarding delivery of your registration, digital materials, or physical products, please contact us: